Last Updated: April 1st 2020
All Dropshyp sellers are expected to adhere to the following policies when operating and listing their products on Dropshyp.com Website. Repeat offenses and bad reviews will result in immediate suspension of your Dropshyp account without release of withheld funds.
Seller Rules & Regulations
All sellers are strictly required to follow these Rules & Regulations to ensure good reputation and maintenance of trust by buyers. Ensure you act fairly and honestly, and in addition, but not limited to;
Violation of the above, and any other policies set out by Dropshyp such as Terms & Conditions, may result in actions against your account, such as cancellation of any listings, suspension or forfeiture of any and all payments, removal of selling privileges and in severe circumstances legal action.
You must always act fairly and lawfully and never misuse any product and/or service provided to you in good faith by Dropshyp. You must not do the below, which are several examples, and are not limited:
You must adhere to the Terms & Conditions, specifically section "Use of Communication Services". You may not send unsolicited or inappropriate messages to any customers; whether past or present, without their consent. All communications must be carried out via the allowed Communication Services and only for necessary things, such as delivery confirmation, answering of questions and so forth, as long as it is applicable and has been solicited. Marketing communications of any kind are strictly prohibited.
Third Party Websites
You are not allowed to attempt to circumvent the Dropshyp sales process and divert customers to another website. This means that you may not provide links or messages that prompt customers to visit any external website or complete a transaction elsewhere. The only exception is a link to a legitimate, non-advertiser friendly image hosting website, where more photos can be shown. Doing so will ensue in immediate suspension.
Data Held About Customers
When you sell products via the Dropshyp.com Website you will receive customer information such as name, address, phone number and other applicable details to successfully fulfill orders, you may use that information only for the fulfillment of orders and must delete it after the order has been processed. You may not use customer information to contact customers, except through permitted Communication Services or share it with any third-party.
Customers who are purchasing a product on behalf of someone else, to 'dropship', must provide consent that the party which the goods will be shipped to has given consent to use of such information. Dropshyp, its owners and/or operators are not responsible for accuracy, or maintenance of such data.
Multiple Seller Accounts
You may only have and use only one seller account at any given time, unless you have a legitimate business reason for opening a second seller account. This does not mean it is an escape for bad feedback, negative reviews of multiple disputes. Even if one of your accounts violates one of the rules set out here or in any other applicable policies, such as any violations of Terms & Conditions, all of your accounts will be suspended.
You are only allowed to operate multiple seller accounts only if you are:
Fees and Payments
Opening a seller account is free, however all sellers are subject to a 5% fee for every product sold.This fee is deducted from the final value of the product sold and may be increased/decreased with 30 days notice - it is the responsibility of the seller(s) to review this page for any applicable changes.
Payments are manually released to sellers after 30 days of successful delivery, unless a claim is raised by a buyer, then the payment will be deferred until a final resolution. Sellers may request payment release themselves providing the buyer has either;
Copyright & Rights Infringement
Dropshyp respects the rights of intellectual property, trademark, patent and copyright holders. Dropshyp, its owners and/or operators do not condone any violation of aforementioned, and will work with all organizations to resolve any legal disputes. Dropshyp, its owners and/or operators do not accept any liability of copyright infringement, or any other such infringement as stated in our Terms & Conditions.
If you are a copyright holder and believe there is a seller or a member who is violating such rights, please send an e-mail to our legal department by clicking here, for further guidance please refer to our Terms & Conditions.
As a seller it is your responsibility to ensure you own all and any applicable rights and/or licenses to products you manufacture, sell, own and/or showcase within your seller page. By creating a seller account you agree to be held liable for all and any action which may be taken against you by the rights holder and/or agent, should you be found in violation of any applicable laws, rights, patents, trademarks or licenses.
If you are found to be filing dubious notices against other sellers and are found submitting false claims against other sellers to benefit your own selling account (in order to remove competing listings, for example), your account will be terminated without notice and all payments withheld.
Acceptance of Guarantees
As a seller you must accept the following guarantees in order to sell on the Dropshyp.com Website: